We’re The Sports Guru, a boutique adventure travel company offering personalized service and life-changing experiences. From the Himalayas to Kyrgyzstan, our trips are crafted to take you beyond the ordinary.
PAYMENT TERMS
Down Payment:
30% upon confirmation
Payment 1:
60% 1 month before departure
Final Payment:
10% 1 week before departure
CANCELLATION POLICY
Down Payment:
30% down payment is non-refundable, except in the following circumstances:
Visa Rejection
A refund of the down payment will be issued only if the client’s visa application is formally rejected and the application was submitted at least three (3) months prior to the scheduled departure date, with official proof of rejection provided.
Cancellation by The Sports Guru or Force Majeure
A refund of the down payment will be issued if the trip is cancelled by The Sports Guru, or if the trip is cancelled due to a Force Majeure event, being an event beyond the reasonable control of both the Company and the client, as determined at the sole discretion of The Sports Guru.
In the event of cancellation by the client for any personal reason, the down payment will not be refunded. In such cases:
10% of the down payment will be forfeited, and
The remaining 20% will be issued as trip credit to the client’s account, to be used toward a future trip with The Sports Guru, subject to availability and standard booking terms.
Less than 1 month to travel:
50% of the total amount is not refundable
Less than 1 week to travel:
100% of the total amount is not refundable
NOTES:
1- All payments will be processed in US dollars (USD). Any amount quoted in euros will be converted to US dollars using the official exchange rate.
2- Refund of the down payment will ONLY be made in case the visa application was rejected, AND IF the application was submitted at least 3 months prior to travel.
